At Atlus U.S.A., Inc. (collectively, "ATLUS" or "we"), we are dedicated to protecting the privacy of those who visit us online.
For your privacy, we do not collect or maintain data that personally identifies you without your consent. Also, we will never collect or maintain data that personally identifies children under 13 years of age without the consent of a parent or guardian.
Please read on to learn more about ATLUS's commitment to your privacy.
What kind of information does ATLUS collect on its website, and how will it be used?
Technical Information and Traffic Data
Every time a guest visits ATLUS's website, our server tracks technical information. This tells us the domain name of your Internet Service Provider, your Internet Protocol address (a series of numbers which is unique to your computer), referral data (for example, the website you were looking at when you clicked to our site), as well as which web browser and computer platform you are using. ATLUS may track and use this data for security purposes and to improve our website.
In order to give you a better online experience, ATLUS may collect information about you, but ONLY if you provide it to us voluntarily. We may use the information you provide for the following purposes: 1) to send e-mail updates about ATLUS products; 2) to respond to specific questions about ATLUS products; 3) to protect the security and integrity of our website; 4) to fulfill orders placed for goods and services in the event that ATLUS launches an online store.
E-mail to ATLUS
In various locations on ATLUS's website, there are links for users who wish to send an e-mail inquiry to various departments of ATLUS. ATLUS may collect the personal information in these e-mail inquiries for the sole purpose of responding to them. In most cases, we delete e-mails after responding to them. However, we reserve the right to maintain hard copies of these messages for security purposes. Such messages are stored in a secure location and are never used for marketing activities.
At different points across ATLUS websites, or through participation in ATLUS promotions, you may encounter links and/or invitations to join ATLUS's opt-in e-mail newsletter for fans, called the ATLUS Faithful. If you choose to sign up, you will be asked for personally identifying contact information, such as full name, e-mail address, and whether you are 17 years of age or older. This information is used solely to furnish you with ATLUS Faithful content, including information about our games, promotions, information about the company, etc. Your information is never shared with any external parties.
You may choose to Unsubscribe from the ATLUS Faithful at any time by clicking the Unsubscribe link included in every e-mail.
From time to time, ATLUS may hold promotions during which we award ATLUS game-related products to our online guests. In order to register for a promotion, we may ask you to provide us with personally identifying contact information, such as full name, mailing address, and e-mail address. We will then use this information to carry out the promotion, contacting you if necessary, such as if we will deliver a prize to you. At the end of a promotion, we may choose to maintain the name under which your entry was submitted and your contest entry for future promotional use. Your contact information may be maintained, but will not be shared with any external parties.
What if I don't wish to give out my personal information?
If you do not wish to submit personal information, you will not have access to some of the features of our website. You do not need to share personal information to browse our website.
Who collects my personal information?
Will ATLUS share my personal information with anyone?
In the course of normal business, ATLUS will not share your personal information with anyone.
The only exception shall be in the event that disclosure of information is required by law enforcement or other government officials in connection with investigation of fraud, intellectual property infringements, or other activity that is illegal, or that may expose you or us to legal liability.
Can I choose how my personal information is used?
If you do not want to receive our ATLUS Faithful newsletter, you may simply decline to register. If you have already registered, but wish to no longer receive the newsletter, you may Unsubscribe by clicking the Unsubscribe link included in every e-mail. If you do not wish to be contacted by ATLUS as the result of participation in one or more of our promotions, you may let us know at the time of entry submission or any later time. Please note that this may invalidate your entry in the promotion.
If you have questions or are experiencing problems with opting out of contact from ATLUS, you may call us at (949) 788-0455 between the hours of 9:00 am and 5:30 pm Pacific Time, or contact us by postal mail at: Index Digital Media, Inc., 6400 Oak Canyon, Suite 100, Irvine, CA 92618. Please mark envelopes, "ATTN: Privacy Department."
Can I access my personal information?
Yes. If you would like to view or correct information that you previously submitted to ATLUS, you may access it by phone by calling us at (949) 788-0455 between the hours of 9:00 am and 5:30 pm Pacific Time, or by postal mail at: Atlus U.S.A., Inc., 6400 Oak Canyon, Suite 100, Irvine, CA 92618. Please mark envelopes, "ATTN: Privacy Department."
No. While visiting ATLUS's websites, you may be directed to a third-party website for which we are not responsible. We cannot guarantee that those websites will guard your privacy to the same standard as ATLUS. Please read the privacy statement of any third-party website before you submit any personal information.
A Message to All Parents
ATLUS takes privacy very seriously for all visitors, but particularly for our younger visitors.
Please note that if a child states that he or she is under 13 years old, we do not collect or store any contact information for them. This is in compliance with current Federal Trade Commission regulations. Children under 13 are allowed to participate in certain ATLUS promotions (each promotion's rules will clearly state when participation is restricted by age and to what age) and provide contact information should they win. However, we delete this information once the contest is over. We do not collect any information that is not necessary to operate our site and we do not sell the data we collect to outside parties.
If your child registers to receive the ATLUS Faithful e-mail newsletter, he or she will be asked to input his or her age, and to choose one of two newsletter options: 1) for those who are under 17 years of age or refuse to reveal their age (cannot receive information about ESRB Mature-rated games); and 2) for those who are 17 years of age or older. If you do not wish for your child to receive ATLUS Faithful e-mail newsletters, you may Unsubscribe them at any time simply by clicking the Unsubscribe link included in every e-mail.
Please supervise the time that your child spends online to ensure their safety and security.
Notice to parents regarding third-party websites
How can I review information that my child has submitted on ATLUS's websites?
You may review or request to have deleted any information your child has submitted to us. You may also request that we not collect any personal information about your child in the future. To do this, send a written request including your child's e-mail address for verification to Atlus U.S.A., Inc., 6400 Oak Canyon, Suite 100, Irvine, CA 92618. Please mark your envelope, "ATTN: Children's Online Privacy."
What if I have a question or complaint?
Feel free to write us at Atlus U.S.A., Inc., 6400 Oak Canyon, Suite 100, Irvine, CA 92618. Mark envelopes, "ATTN: Privacy Department."
You may also call us at (949) 788-0455 between the hours of 9:00 am and 5:30 pm Pacific Time. Ask to speak with a Customer Service Representative and please state the nature of the call.
Last updated: 04/03/2014