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Career Opportunities

Updated: 05/02/2008

EDI SPECIALIST

THE EDI SPECIALIST'S ROLE IS TO DEVELOP, COORDINATE, IMPLEMENT, AND COMMUNICATE THE ORGANIZATION'S INTERNET-BASED STRATEGIES AND INITIATIVES FOR ELECTRONIC DATA INTERCHANGE. THIS INDIVIDUAL IS RESPONSIBLE FOR ENSURING THAT EDI-RELATED PRODUCTION AND PROCEDURES ARE MAINTAINED AND PROPERLY EXECUTED, INCLUDING DEVELOPMENT, CHANGE REQUESTS, AND INTEGRATION PROJECTS. THIS POSITION WILL BE RESPONSIBLE FOR ENSURING EDI AND OTHER WEB-BASED TOOLS ARE USED TO COMMUNICATE WITH CUSTOMERS AND TO KEEP TRACK OF SHIPMENTS AT EVERY STEP IN ORDER TO COLLECT COMPREHENSIVE INFORMATION FOR COST-BASED ADVANTAGES.

The ideal candidate will meet the following requirements:

Responsibilities

  • Manage electronic transmission of customers' entry information, commercial invoices and status information in a standard format.
  • Streamline business processes for fewer errors in manual data entry and eliminate the need for a variety of data quality checks.
  • Lead, coordinate and administer key process improvements to Internet-based EDI implementations.
  • Perform system configuration, mapping and management for EDI-based transactions and processes.
  • Troubleshoot and resolve hardware and software problems.
  • Define and perform EDI system backups and recovery procedures.
  • Monitor and test system performance.
  • Perform data audits and quality control measures.
  • Develop and maintain EDI training materials and systems documentation.

    Minimum Qualifications

  • Experience installing, configuring and maintaining EDI systems.
  • Knowledge of EDI standard formats (ANSI x 12, EDIFACT, etc.) and EDI translators.
  • Specific knowledge of eBridge and SBF required.
  • Extensive application support experience with SQL.
  • Good written and verbal communication skills.
  • Good interpersonal skills.
  • Ability to present ideas in a business-friendly and user-friendly manner.
  • Highly motivated and self-directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Minimum of 3 years experience
  • BS in Computer Science or related field required.

    Email your resume to: jobs@atlus.com

    Applicants can mail their resume and cover letters to:

    Atlus U.S.A., Inc.
    199 Technology Drive, Suite 105
    Irvine, CA 92618

  • SENIOR DEVELOPMENT MANAGER

    The Senior Development Manager is responsible for the technical infrastructure department. The manager will support, organize, and coordinate online game publishing, business processes, and applications systems. The Senior Development Manager should have excellent leadership, project planning, and architectural direction for the Infrastructure team. This individual manages the design, development, and maintenance of all Atlus USA applications. The Senior Development Manager will be responsible for managing users, external contractors, and other necessary parties to facilitate and manage the development of new applications used internally by Atlus USA to improve business operations, marketing, or other business units. The Senior Development Manager will also work to ensure projects are clearly defined and deadlines are met.

    Additionally, this position will oversee all aspects of the application development lifecycle, including systems analysis, design, development, deployment, maintenance and enhancements. This individual provides project oversight to ensure that the development and delivery of information systems solutions meet or exceed the expected business requirements and that this work is completed and delivered on time and within budget.

    The Senior Development Manager will also be responsible for reporting the status and progress of all project efforts. These reports should anticipate and identify any issues that may inhibit achieving the project objectives and provide corrective actions and mitigation strategies. This individual ensures that all provided technology services and solutions meet business needs for reliability, performance, and security. He/She also supports, troubleshoots and maintains production systems in order to optimize performance, resolve problems, and provide timely follow-up on identified issues. The ideal candidate will meet the following requirements:

    Responsibilities

  • Provide technical leadership for the development of all Atlus USA applications. These applications include administration tools, system management tools, new products, product extensions, etc
  • Recommend policies and implement solutions that relate to content management and manage the workflow procedures for content approval.
  • Maintain documentation on content publishing and other procedures to ensure consistent, effective and appropriate use of development in accordance with company policies.
  • Provide guidance, assistance, and training as needed for development staff
  • Develop an in-depth understanding of the "big picture" and key business drivers for the various departments and projects
  • Keep abreast of emerging technologies and trends in application design and development which may enhance the current environment
  • Understand how these new technologies can be applied to current applications for competitive advantage and make recommendations for their implementation
  • Leverage, coordinate, and manage application development teams
  • Global work experience and ability to manage teams overseas
  • Travel will be required - Globally
  • Manage budgets for the infrastructure department

    Minimum Qualifications

  • At least 7 years experience and demonstrated proficiency in application development
  • At least 5 years experience in the development, implementation and maintenance of large-scale Online Transaction Processing (OLTP) and decision support systems in a client-server environment
  • At least 3 years experience in project management over multiple development projects (internationally)
  • Technical experience using Microsoft development tools (SQL and SQL Server, Visual Studio, ASP, .NET, etc.) and HTML
  • Methodical understanding of business and technical requirements and the ability to translate those objectives into discrete projects
  • Ability to quickly perform problem isolation in an online environment
  • Excellent writing, presentation, and editing skills
  • Strong oral and written communication skills
  • Must have flexible work hours and respond accordingly
  • A leader with strong team play mind set
  • Educational Requirements: Bachelor's degree in Computer Science, Computer Engineering or a related field.

    Additional Positive Considerations

  • Experience with Microsoft SharePoint Portal Server
  • Experience managing business objects
  • Experience with Cognos

    Email your resume to: jobs@atlus.com

    Applicants can mail their resume and cover letters to:

    Atlus U.S.A., Inc.
    199 Technology Drive, Suite 105
    Irvine, CA 92618

  • SENIOR CUSTOMER SERVICE MANAGER

    THE SENIOR CUSTOMER SERVICE MANAGER IS RESPONSIBLE FOR LEADING, DEVELOPING, AND MANAGING THE CUSTOMER SERVICE TEAM IN THE IMPLEMENTATION OF ITS OBJECTIVES AND DIRECTLY MANAGING DAILY OPERATIONS OF THE CUSTOMER SERVICE DEPARTMENT, INCLUDING THE GAME TEAMS, BILLING, AND QUALITY ASSURANCE. THIS POSITION WILL ENSURE THAT THE CUSTOMER SERVICE OPERATION PROVIDES OUTSTANDING SERVICE TO PROSPECTIVE AND EXISTING CUSTOMERS, BY FOSTERING AN EFFECTIVE AND FOCUSED WORKING ENVIRONMENT. THIS POSITION IS ALSO REQUIRED TO DEVELOP THE OPERATION IN A WAY THAT IS SCALEABLE WITH THE COMPANY'S GROWTH.

    The ideal candidate will meet the following requirements:

    Responsibilities

  • Identify trends and develop plans to ensure customer satisfaction and adherence to customer support standards.
  • Manage servicing of existing customers and new acquisitions.
  • Provide leadership and direction to direct reports, as well as indirect reports.
  • Manage all financial aspects of the operations and make appropriate recommendations as new titles are launched.
  • Strategic, organizational planning and resource allocation.
  • Create, monitor, track and enforce Customer Service procedures and goals.
  • Direct and monitor activities of staff members and team including, but not limited to: recruiting, work-shift scheduling, coaching, training, and performance management to foster an effective and positive working environment.
  • Plan, direct and coordinate the execution of internal initiatives as well as marketing driven initiatives.
  • Communicates with all employee levels on business objectives and business results.
  • Maintain and create accurate standard documents, training materials, policies and procedures.

    Minimum Qualifications

  • Minimum of 5-7 years Operations experience within a global support center environment.
  • Excellent leadership skills, strong interpersonal skills and a significant degree of professional maturity and presence to interact effectively with Senior Management Team.
  • Strong project management skills including strong detail orientation and follow through skills.
  • Outstanding communication skills; both written and verbal.
  • Excellent analytical skills to assess the satisfaction levels and needs of customers.
  • Educational Requirements:Bachelor's degree or other advanced education is preferred but not required.

    Additional Positive Considerations

  • Global Experience
  • Knowledge of online payment options
  • Online Game Industry experience

    Email your resume to: jobs@atlus.com

    Applicants can mail their resume and cover letters to:

    Atlus U.S.A., Inc.
    199 Technology Drive, Suite 105
    Irvine, CA 92618

  • GAME PRODUCER

    The Game Producer is responsible for overall game performance of a significant MMO title including revenue, game content, and community growth. This Producer manages and coordinates the day to day activities of the game team supporting this MMO title. The Producer is also responsible for gathering the necessary resources from our engineering, quality assurance, marketing, and business development teams which will contribute to their game title's growth and success.

    The Game Producer should posses a background that includes project management of multi-phased projects, daily management of hourly employees, and driving revenue based on marketing campaigns. The ideal candidate for this position should have a strong understanding of their gaming community and the ability to balance scope, time, cost, risk and quality of their title while also developing a high performance team.

    The ideal candidate will meet the following requirements:

    Responsibilities

  • Perform ongoing game product analysis by working closely with the Director of Online Games to ensure project requirements are clearly defined, understood, and delivered
  • Prepare and maintain daily documentation to include game project plans, status reports, risk assessment plans, change requests, and resource requests
  • Maintain current knowledge of the latest MMOG market trends and customer requirements in both the US and foreign markets
  • Define requirements for administrative tools used to manage the game
  • Provide strategic direction to the game experience based upon community knowledge and expertise
  • Work with your Community Manager to understand community needs and develop ways to effectively address them

    Minimum Qualifications

  • Produced and managed at least 2 - 3 MMO or PC based titles
  • Minimum 7 years experience in the game industry, with increasing levels of responsibilities

    Additional Positive Considerations

  • Experience working at an Internet or web based company

    Email your resume to: jobs@atlus.com

    Applicants can mail their resume and cover letters to:

    Atlus U.S.A., Inc.
    199 Technology Drive, Suite 105
    Irvine, CA 92618

  • BILINGUAL LOCALIZATION SPECIALIST

    Requirements

    • LOCAL APPLICANTS ONLY. We are located in Irvine, CA. Applicants outside of the Los Angeles/Orange County area will not be considered.
    • Excellent Japanese and English speaking, reading and writing skills.
    • Understanding of Japanese culture to translate both literally and conceptually.
    • Previous translation experience preferred, console game experience required.
    • Strong reading, writing, and spelling skills.
    • Computer literate.
    • Passion for games, positive attitude, attention to detail.
    • 18 years or older.
    • Hours are 9:00-5:30 M-F plus paid overtime.

    Email your resume to: jobs@atlus.com

    Assistant Editor

    Atlus USA, Inc. is looking for an assistant editor to work on an upcoming video game title. This individual will be responsible for rewording and proofreading Japanese-to-English translations of game dialogue, manuals, character descriptions, etc. Working closely with other team members will be required. This is a temporary position lasting the duration of the project. The ideal candidate will meet the following requirements:

    Requirements

  • LOCAL APPLICANTS ONLY (We are located in the Irvine, CA. Applicants outside of the Orange County area will not be considered.)
  • Previous writing/editorial experience
  • Detail-oriented
  • Good communication skills
  • Passion for games
  • Strong writing and spelling skills
  • Impeccable grammar
  • Computer literate
  • Available 9:00-5:30 M-F plus overtime

    Email your resume to: jobs@atlus.com

    Applicants can mail their resume and cover letters to:

    Atlus U.S.A., Inc.
    199 Technology Drive, Suite 105
    Irvine, CA 92618

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